Effective Date: 30/1/25

At French and Fun, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our services, interact with our website, or contact us.

1. Information We Collect

We may collect the following types of personal information:

• Contact Information: Name, email address, phone number, and postal address.
• Enrolment Information: Details provided when you enrol in our classes or programs, including your preferences, schedule, and level of proficiency.
• Payment Information: Billing address and payment details for processing enrolments and purchases.
• Website Usage Information: Data collected through cookies and similar technologies, such as your IP address, browser type, and pages visited.

2. How We Use Your Information

We use your information to:

• Provide and manage our services, including class schedules, program updates, and customer support.
• Process payments and send invoices or receipts.
• Communicate with you about our services, promotions, and upcoming events.
• Improve our website, services, and overall user experience.
• Comply with legal and regulatory requirements.

3. How We Share Your Information

We respect your privacy and will not sell, rent, or trade your personal information. However, we may share your information with:

• Service Providers: Third-party providers who assist us in delivering our services, such as payment processors or email marketing platforms.
• Legal Authorities: If required by law or to protect our legal rights.

4. How We Protect Your Information

We take reasonable steps to protect your personal information from unauthorised access, use, or disclosure. This includes secure storage, encrypted transactions, and restricted access to sensitive information.

5. Your Rights

You have the right to:

• Access the personal information we hold about you.
• Request corrections to inaccurate or incomplete information.
• Withdraw your consent to certain uses of your data.
• Opt out of receiving marketing communications.

To exercise these rights, please contact us using the details provided below.

6. Cookies and Website Tracking

We use cookies to enhance your experience on our website. Cookies help us understand user behaviour and improve our website functionality. You can manage your cookie preferences through your browser settings.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. We encourage you to review their privacy policies.

8. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the effective date will be updated accordingly.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal information, please contact us:

French and Fun
Email: info@frenchandfun.com.au
Phone: 0489 204 165
WhatsApp: +61489 204 165